DRIVING CUSTOMER ENGAGEMENT

ECA is a powerful framework designed to enhance customer action. By offering the right resources, ECA empowers customers to directly shape their interactions. This leads to increased customer satisfaction, as well as valuable insights that can inform business decisions. Ultimately, ECA is about fostering a mutually beneficial relationship where cu

Serel's powerful framework hinges on a fundamental principle known as ECA. This acronym stands for Event-Condition-Action, representing the core mechanism that fuels Serel's dynamic functionality. ECA constitutes a clear framework for processing events within the system. Firstly, an event is activated, signifying a specific occurrence or change. S